IMPORTANT SHIPPING NOTICE ....
Occasionally, our calculator may charge an excessive amount on pew bow orders over 12 items. Due to low weight for bows, it is difficult to program our system to accurately reflect shipping charges. If you are ordering over 12 bows, you can submit your order by e-mail and we will manually process your purchase to reflect an adjusted shipment calculation. Shipping overpayment will be automatically refunded.
We apologize for any inconvenience . . .
It is our policy not to overcharge for shipping = shipping+packaging+transfer to shipping center
kathleen@amandarosefloral.com
Our flowers are packaged with great care to insure safe & timely delivery to our clients ≈
Amanda Rose will contact you before shipment to verify shipping address and schedule an anticipated delivery date. We photograph all orders before shipment as evidence of completeness. We require USPS Priority mail with insurance and delivery confirmation to protect both parties from loss for all wedding packages under contract with our studio.
All other orders will ship by best available rate from UPS or FedEx.
Items purchased from our Ebay store will ship by method indicated at checkout.
We reserve the right to choose or change the shipping carrier at any time & for any reason.
Amanda Rose Floral Studio is not responsible for damage occurring during shipment ≈
In the event of loss or damage, please contact us immediately and we will assist you in contacting the shipper and submitting a claim form. Claims must be filed within 48 hours from your receipt of delivery. Your shipment is insured, any claims for loss will be satisfied & negotiated by USPS/UPS/FedEx. We are not responsible for damage incurred by improper handling of product by client after receipt. Due to the delicate nature of silk flowers, an occasional flower head may become loose from its stem during shipment. Please be aware that the blossom may easily be reattached and does not constitute a defect in our product. All our flowers are carefully inspected for quality during assembly and prior to shipment. All arrangements are glued and wired for security. We strongly advise you to use extreme care when using your floral products. Flowers are wrapped and photographed before shipment to protect our investment.
Pew and table bows may require some minimal re-shaping after shipment ≈
To insure your bows look their best for your event,
we recommend that you unpack and hang your bows in a safe area until ready for use.
Wired ribbon may be easily smoothed into shape after unpacking.
shipping fees are charged separately from floral selections
shipping fees are the sole responsibility of the client
due to custom nature of our business, products are non-refundable - no returns
- your complete satisfaction is our highest priority -
we will be happy to work with you on any issues to achieve a satisfactory resolution
If you are a local customer you may choose to pick up your flowers from our studio.
Local customers may select the "no-stress" option of a full service bridal package.
This includes delivery, set-up and personal designer assistance at your event.
- services are provided upon request and billed at our hourly rate -
| delivery of flowers to local area - drop off only |
$ 15.00 |
| delivery and initial set-up to local area - $15.00 fee plus + |
$ 20.00 per hour |
| full service set-up, transfer and personal assistant - local (4 hour minimum) |
$ 20.00 per hour |
| services outside of local area |
call for quote |
amanda rose is an environmentally friendly company
we use recycled/reclaimed boxes whenever possible
leave the real flowers for the bees
the eco-friendly choice
GO SILK - GO GREEN ™
